At Aspen Wealth Management, we are committed to provide all of our clients the following pillars of service:

Quality Service from Experienced, Knowledgeable Advisors

• Expect more than just a business relationship; a genuine personal relationship that takes your circumstances, values and goals into consideration at all times.
• Trust that your financial advisor is knowledgeable, registered, and up-to-speed with important developments that have the potential to impact you.
• Your privacy will be carefully guarded, and will not be shared with someone who is not entitled to it.
• You will be treated with the utmost respect and integrity at all times.
• Our advisors have the “heart of a teacher” and are committed to explaining financial concepts in plain English; no jargons or complicated industry terminology.

Timely Communication and Education

• We provide ongoing monitoring and regular reviews of your financial plans, accounts, investments, insurance policies, and applicable legal and tax documents.
• You have the right to continual education delivered by our wealth advisory team during the development and monitoring of your personal wealth plan.
• Your calls and emails will be returned promptly.
• Know that any error will be acknowledged and corrected without delay.

Recommendations Based on Your Needs

• You will receive independent, objective recommendations based on your defined needs, preferred risk tolerance and financial goals.
• You have the right to know if you are on track to a successful financial outcome.
• You will never receive a recommendation that has not been thoroughly investigated in advance.
• You have the right to know your Risk Number™ and how much risk your portfolio contains.

Best Execution

• You have the right to receive best execution in all that we do. Portfolio transactions will be executed in a timely manner, with prompt third-party confirmation.
• All interactions with the Aspen Wealth Management operations team will be timely, precise and prompt. 

Accurate Reporting

• You have the right to accurate third-party reporting of all managed accounts.
  
• LPL Financial is the custodian for your accounts, LPL statements will identify all account positions held, cash receipts and disbursements made through Aspen Wealth Management.
  
• LPL Financial also provides an online portal where you can view all account information in real time.

Transparency

• You have the right to a transparent relationship and to clearly know the costs for portfolio management, transactions and advisory services.